How to prepare a tankless water heater for winter and avoid heat exchanger freezing, bursting, no hot water and other problems.
Either you are using an indoor or outdoor unit you should be familiar with winterizing a tankless water heater. Outdoor models are much more affected by the freezing winter temperatures, but indoor models can also be impacted. This is why installing a unit in the proper location with the correct venting are very important.
Turn the water heater OFF and unplug the power cord.
Shut the gas and water supply OFF.
Open hot water tap to drain water.
After the water pressure has been lowered, disconnect the outlet and inlet water pipes and put the bucket underneath to collect the remaining water.
Use the air compressor to blow the outstanding water.
Most of the modern tankless water heaters are equipped with the freeze prevention system, which is designed to provide protection for the water heater during the winter time. This applies for short term conditions only, and not for areas where the long-term freezing is "normal."
The system protects the unit only, not the plumbing outside. For example, Bosch models have the freeze protection built-in that works for temperatures down to 5 F. Rinnai manufacturer on the other side incorporates a system that will protect the units from freezing when the outside temperature of the air is up to -22 F for indoor, and -4 F for outdoor models, as long as the electric power is supplied and units are protected from direct-wind exposure.
The most used feature is the freeze-prevention heater, which requires the power cable always plugged in the wall outlet. No matter is the operation switch in ON or OFF position, the heater automatically turns ON to protect the unit.
Either you are installing a concentric or dual-vent system, try to stay away from facing the vent pipes in the wind direction as it can lower the temperature - the effect of the "wind chill".
In a case of the extremely cold weather protect the unit by opening the hot water tap and keep a small stream of hot water running (i.e. 4 mm thick). Before that, turn the power OFF and close the gas supply valve. This way, you will protect not only a heater, but piping also.
Here is a simple test to check for the negative draft:
Close all the windows and doors in your home.
Run all the fuel-powered appliances except the tankless, for an hour.
Light the match or candle and extinguish if it is needed to get smoke, and hold it close to the opening of the draft hood and exhaust vent louvers. What you should see is the smoke sucked in easily, and not coming back.
In the event of the power outage or absence during the freezing winter period, the water heater should be drained. If precautions are not taken water heater might be damaged, which will void your warranty. My recommendation is to follow the above tips and read the manufacturer's manual, but avoid using anti-freeze chemicals for protection as it might damage the internal components.
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