disappointed with John Wood water heater
We purchased a new home April 2010. In Jan. 2015 the John Wood water heater started leaking & it was replaced under warranty. It is now Aug.29, 2016 & our John Wood water heater had to have the gas valve replaced on it & John Wood would not cover it under warranty. It had only been a year & a half and we are having more problems.
I called to speak to the manager at John Wood to complain & let him know how frustrated we are. We have lived in our house for 7 years & have had nothing but problems with John wood water heaters. The manager was very unapologetic & not understanding. The customer service was terrible & didn't take care of my (the customers) needs. I would never buy another John Wood water heater & would never recommend one to anyone!! Don't buy a John Wood water heater unless you enjoy the headache of fixing it every few years.