Home owner - Giant
Giant water heater is a giant piece of crap. Ours was installed in 2012 and worked great...for 2 months. The pilot light wouldn't stay lit. Since we have owned it the every 3 or months or so the pilot light goes out and will not stay lit. Our plumber has increased the vent size and changed numerous parts with no different results. Warranty ran out long ago but we have never ceased the have the same problems. Scale builds in the burner chamber and I vacuum and blow out the air intake screen in the bottom every 2 months. Still a piece of crap. I am told by Giant that only a gas technician should be doing that and relighting it. If that were the case I would have to have a technician move in with me. Never again .
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