Bosch Tankless Hot Water Heater Custormer

Bosch Tankless Hot Water Heater Custormer

I understand that the reviews for the Bosch hot water heaters are fairly poor and wish I had seen them before we purchased.

We have a unit which doesn't work after two years and which we wish to repair. However, even after you search for an hour to find the 800 number to call for technical support, they insist that you call in front of the unit with a licensed contractor.

I explained that I am 150 miles away from the unit but this didn't seem to matter. I called back at 5:00 pm to try to speak to someone else but got a recording that they are closed although the website says they are open until 6:00.

This might be a good unit but unless it is backed up by customer support, it is really useless. I am now looking to replace the unit.

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Bosch.

water heaters