For years our Rinnai goes cold mid shower, dishes, etc. After much troubleshooting of gas/water pressure and several expensive trips from a certified plumber (who shows up with no tech info and I dare say knows less than I about the technology) I have the solution: a hammer or wrench and a conservative tap to the inlet or gas valve. It works. And about every time.
But that'll about tell the story of a closed network of servers and parts.
Hit it with a hammer? While tacky, a well placed tap can reveal a lot.
Love the HWH when it works. And I know the problem. But how the heck do I find a fix? It sure can't happen through the Rinnai network.
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